77fv Privacy Policy — How We Handle Your Personal Data

Section 1.1

Registration & Identity Information

When you register an account on 77fv, we collect your full legal name, date of birth, mobile phone number, and any other information you provide during the registration process. If KYC verification is required, we may also collect a copy of a government-issued photo identification document and proof of address. This information is used to verify your identity, confirm your eligibility to use the platform (including age verification), and comply with our obligations to prevent fraud and underage gambling.

Section 1.2

Financial & Transaction Data

When you make a deposit or withdrawal, 77fv records the transaction amount, the payment method used (for example bKash, Nagad, Rocket or bank transfer), the transaction reference number, and the date and time of the transaction. We do not store your full mobile wallet PIN or full bank account credentials. Financial transaction records are retained for the period required by applicable law and our internal fraud prevention obligations.

Section 1.3

Device, Session & Usage Data

When you access 77fv, we automatically collect certain technical data including your device type, operating system, browser type and version, IP address, session start and end times, pages viewed, and game activity logs. This data is used to maintain the security of your session, detect unusual access patterns that may indicate fraud or account compromise, improve platform performance, and resolve technical issues. IP addresses are not used to identify users beyond the purposes of security and fraud prevention.

Section 2.1

Account Operation & Service Delivery

Your registration information, payment data and session activity are used to create and maintain your account, process deposits and withdrawals, authenticate your identity when you log in, deliver the game and sports betting services you use, and manage any bonus offers or promotions applicable to your account. Without this data, we cannot provide the services that 77fv offers.

Section 2.2

Fraud Prevention & Security

77fv uses identity, transaction and session data to detect and prevent fraudulent activity, money laundering, bonus abuse, account takeover attempts, and underage gambling. Where suspicious activity is identified, this data may be used to suspend or close an account, investigate the activity, and where legally required, report it to relevant authorities. Security monitoring is an ongoing operational necessity, not an optional service.

Section 2.3

Customer Support

When you contact 77fv support, the information you provide — including your account details, the nature of your query, and any documents you submit — is used to respond to your enquiry and resolve any issue you raise. Support communications are retained for a reasonable period to allow us to review the history of any account-related dispute and ensure consistent service quality.

Section 2.4

Platform Communications

77fv may use your contact details to send you transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts) and, where you have not opted out, promotional communications about offers and bonuses on the platform. You may opt out of promotional communications at any time by contacting support. Opting out of promotional messages does not affect transactional or security notifications, which are necessary for the operation of your account.

Section 3.1

Payment Processing Partners

To process your deposits and withdrawals, 77fv works with payment processing service providers including mobile wallet operators and bank transfer facilitators active in Bangladesh. These partners receive only the transaction-level data necessary to process your specific payment instruction — they do not receive your full account history, game activity, or any data beyond what is required for the transaction itself. All payment partners are contractually bound to handle your data with confidentiality and to use it only for the purpose of processing the transaction in question.

Section 3.2

Fraud Prevention & Compliance Services

77fv may share account and transaction data with specialist fraud prevention and identity verification service providers. These providers assist 77fv in detecting suspicious activity, verifying player identities, and complying with anti-money-laundering obligations. Data shared with these providers is limited to what is strictly necessary for the specific verification or investigation task, and these providers are contractually prohibited from using the data for any other purpose.

Section 3.3

Legal & Regulatory Disclosure

77fv may be required by law to disclose personal data to government authorities, law enforcement agencies, or regulatory bodies. In such cases, 77fv will disclose only the minimum data necessary to satisfy the legal obligation. Where permitted by law, 77fv will notify the affected user of any such disclosure request. 77fv will not voluntarily disclose personal data to law enforcement or government agencies beyond what is legally required.

Section 4.1

Technical Security Measures

All data transmitted between your device and the 77fv platform is encrypted in transit using SSL (Secure Sockets Layer) technology. Sensitive credentials — including payment PINs and passwords — are never stored in plain text. Passwords are stored using industry-standard one-way hashing. Access to personal data within 77fv's internal systems is restricted to authorised personnel only, and is logged and audited. 77fv's platform infrastructure is protected by firewalls and intrusion detection systems.

Section 4.2

Your Responsibility for Account Security

While 77fv implements robust server-side security measures, account security also depends on you. You must keep your login credentials confidential and must not share them with any other person. You should use a strong, unique password for your 77fv account and not reuse a password from another site or service. If you suspect your account has been accessed without your authorisation, contact 77fv support immediately using the email address shown in the footer of this website. 77fv cannot be held responsible for losses arising from your failure to keep your credentials secure.

Section 5.1

Types of Cookies Used

77fv uses session cookies (which expire when you close your browser) to maintain your login state and keep your session secure while you use the platform. We use functional cookies to remember your language and display preferences. We use limited analytics cookies to understand aggregate page usage patterns — for example, which sections of the platform are most visited — in order to improve the user experience. We do not use third-party advertising cookies, retargeting pixels, or social media tracking cookies. We do not share cookie data with advertising networks.

Section 5.2

Managing Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to block or delete cookies from specific sites. Please note that blocking session cookies on 77fv will prevent you from logging in and using the platform, as session cookies are required for basic account functionality. Blocking analytics cookies will not affect your ability to use the platform. For instructions on managing cookies, refer to the help documentation for the browser you use.

Section 6.1

Right of Access & Correction

You have the right to request a copy of the personal data that 77fv holds about you. You also have the right to request correction of any inaccurate or incomplete personal data. To submit an access or correction request, contact 77fv support at the email address in the footer. We will respond to valid requests within a reasonable timeframe. We may ask you to verify your identity before processing an access or correction request to ensure we do not disclose data to an unauthorised person.

Section 6.2

Right to Deletion

You may request deletion of your personal data by contacting 77fv support. Please note that 77fv is required by law to retain certain categories of data — in particular financial transaction records and identity verification documents — for specific periods to comply with anti-money-laundering and fraud prevention obligations. We cannot delete data in these categories before the legally required retention period expires. For data that is not subject to mandatory retention requirements, we will action valid deletion requests within a reasonable timeframe following account closure.

Section 6.3

Right to Withdraw Marketing Consent

If you no longer wish to receive promotional communications from 77fv — such as bonus offer notifications or platform news — you may withdraw your consent at any time by contacting support at the email address in the footer. Withdrawal of marketing consent takes effect within a reasonable period of your request being received. Please note that withdrawing marketing consent does not affect your receipt of transactional messages (such as deposit confirmations or security alerts), which are necessary for account operation and cannot be disabled.

Section 7.1

How Long We Keep Your Data

77fv retains personal data for as long as your account is active and for such period thereafter as is required by our legal and regulatory obligations or as is necessary to resolve disputes and enforce our terms. Registration and identity data is retained for the duration of account activity and for a minimum period after account closure as required by applicable law. Financial transaction records are retained for the period required by applicable financial crime prevention regulations. Device and session data is retained for a shorter period sufficient for security monitoring and fraud detection purposes. When data is no longer required and retention obligations have been satisfied, it is securely deleted from our systems.

Section 7.2

Updates to This Privacy Policy

77fv reserves the right to update this Privacy Policy at any time. Where changes are material — for example, where we introduce a new category of data collection or a new type of data sharing — we will endeavour to notify registered players via the contact details held on their account. The version of this Policy currently published on this page is the version in force. You are encouraged to review this page periodically. Continued use of the 77fv platform following any update to this Policy constitutes acceptance of the revised version.